Firefox 18.0 does not work with Max OS X 10.6.1
I have a Mac OX S version 10.6.1. Firefox auto updated to version 18.0 and stopped working properly. Everything on the screen appears distorted and unreadable. The screen seems a sloping plane. The graphics is totally unstable.
What happened? Firefox worked perfectly before the update. I have tried to re-install the new version (18.0 for mac) but the problem remains. In this moment Firefox is unusable.
I wonder if this new version of Firefox is compatible with my mac version. Do I have to install a previous version (e.g., Firefox 17)? What do I have to do to keep using Firefox?
Thanks
Chosen solution
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can do a check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
All Replies (4)
If you Reset Firefox, does that help? Refresh Firefox - reset add-ons and settings
Also, update to Mac 10.6.8
Chosen Solution
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can do a check for corrupted and duplicate fonts and other font issues:
- http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
- http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html
Dear Tayler and cor-er, thank you for your help!
Updating to Mac 10.6.8 (Apple>Software update) solved the problem!
Cor-er, since Firefox now works, I have not tried your suggestions. But many thanks for your support. Should I have other problems in the future, I will definitely try your suggestions before posting any another request for help.
Thanks again. Impressed by the helpfulness of this community, Patrizia