Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why do certain functions of "click on" not work with Firefox and Ebay and my mailboxes?

  • 2 پاسخ
  • 1 has this problem
  • 3 views
  • آخرین پاسخ توسّط gurpsgm

more options

When going to my mail (especially Yahoo mail) I cannot click on the boxes that allow me to delete or whatever. In addition, I can't hardly use Firefox at all with Ebay and other sites because of a similar problem. For instance, the cursor won't even change to a 'hand' on "Sign In" on Ebay nor will it allow me to change the page number if I have multiple items for sale or buying. I've had to switch all of my bill paying sites to IE for this same reason. Got any ideas? I'm currently using Firefox 17.0.1.

When going to my mail (especially Yahoo mail) I cannot click on the boxes that allow me to delete or whatever. In addition, I can't hardly use Firefox at all with Ebay and other sites because of a similar problem. For instance, the cursor won't even change to a 'hand' on "Sign In" on Ebay nor will it allow me to change the page number if I have multiple items for sale or buying. I've had to switch all of my bill paying sites to IE for this same reason. Got any ideas? I'm currently using Firefox 17.0.1.

Chosen solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.
more options

By Ghu that worked! Thanks for the tip. Now if I can just figure out what plug-in or app is the problem.......

My heartfelt thanks!

Bruce G