Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps telling me to upgrade the flash player, but nothing happens. When I try to manually install I click the 'install missing plugins' button but get a message 'no suitable plugins were found'.

  • 4 پاسخ
  • 123 have this problem
  • 12 views
  • آخرین پاسخ توسّط Helper7677

more options

Firefox keeps telling me to upgrade the flash player, but nothing happens. When I try to manually install I click the 'install missing plugins' button but get a message 'no suitable plugins were found'.

I do not get the pictures or dialogue boxes as shown on either the mozilla help page or the adobe help page.

Firefox keeps telling me to upgrade the flash player, but nothing happens. When I try to manually install I click the 'install missing plugins' button but get a message 'no suitable plugins were found'. I do not get the pictures or dialogue boxes as shown on either the mozilla help page or the adobe help page.

All Replies (4)

more options

I've managed to upgrade the flash player now, but I'm afraid to admit I had to use IE to do it.

more options

Are you sure that Flash for Firefox has been updated?

IE uses a different version of Flash (ActiveX) than other browsers (Firefox, Chrome, Safari, and others) use (the Plugin version). By using IE you may have only updated the IE - ActiveX version of Flash.

In Firefox, view Tools > Options > Plugins and see which version of Flash is shown - Flash 10.1 r82 is the latest.

more options

Tools>add-ons>plugins shows Flash 10.1r85

I think the problem may have been with the Adobe download manager, which once installed via IE allowed me to download the flash player in both browsers.

Thanks for the reply anyway.

more options

Flash 10.1r85 was just released this afternoon. So you are up-to-date for Flash.
Note that IE uses a different version of Flash (ActiveX version) than most other browsers. You can use IE to go to the "Check your plugin versions" link below to verify your IE version.



You need to update your plugins. It is important to keep them updated due to continuing security fixes and improvements in those plug-ins:

  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Java: