Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
باز

How do i know if Mozilla Firefox is a scam?

Jenny Schoenke

Hello,

I m getting pop ups on laptop from Mozilla Firefox and saying there is a virus. and showing the virus name. and also from McAfee saying that my License expired and needs to be renewed. How do i know if that is a scam??


Thank you Jenny 10-1-26

Hello, I m getting pop ups on laptop from Mozilla Firefox and saying there is a virus. and showing the virus name. and also from McAfee saying that my License expired and needs to be renewed. How do i know if that is a scam?? Thank you Jenny 10-1-26
تصاویر صفحه پیوست شده

پاسخ‌ها (4)

Hi

If your antivirus license has expired, I recommend resolving that soon or moving to the free Windows Defender package.

With that fixed, I recommend running a full antivirus scan and following the guidance that you are given.

https://support.mozilla.org/en-US/kb/push-notifications-firefox#w_how-do-i-revoke-the-notifications-permission-for-a-specific-site

The small popups on the bottom right corner are Web Push Notifications from sites you have allowed to send you notifications instead of cancelling. Instead of useful information some may send you junk, spam or fake virus/trojan/anttivirus alerts. You can revoke the sites from sending you notifications.

Paul said

Hi If your antivirus license has expired, I recommend resolving that soon or moving to the free Windows Defender package. With that fixed, I recommend running a full antivirus scan and following the guidance that you are given.

Hi, Paul, How do I move to the free windows defender package?? Thank you for responding to my question

Jenny

Hi Jenny, first and foremost: yes, this is a scam.

I m getting pop ups on laptop from Mozilla Firefox […] and also from McAfee saying that my License expired and needs to be renewed. How do i know if that is a scam?

That's a very good question. If you check the sender of the notification, it's not McAfee, it's some gibberish foreign site, and apparently after clicking on it you were taken to another gibberish address — a legitimate site would present itself as coming from the company, this is some random location.

If you follow the steps shared earlier how to revoke permissions for sites previously granted to allow these notifications, you'll see the scam domains in your permission list when following the guide.

یک سؤال بپرسید

شما باید برای پاسخ به پست‌ها وارد حسابتان شوید. اگر هنوز حسابی ندارید، لطفاًً یک سؤال جدید آغاز کنید.