Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Desktop Auto-Reset Issue Persisting for Over a Year

  • No replies
  • 0 have this problem
  • Open

Dear Firefox Support Team,

I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and customization. However, for the past one to two years, I've encountered a persistent issue on my desktop where Firefox resets unexpectedly. Even though my extensions, passwords, and settings remain, I’m repeatedly logged out of my favorite sites like YouTube, Gmail, and Facebook. Despite reinstalling and troubleshooting, the problem persists. I trust Firefox so much, and I hope you can help me figure out what’s happening so I can continue using it with the same joy I always have.

Thank you so much for your help! Best regards, Md Muhidur Rahman from Bangladesh

Dear Firefox Support Team, I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and customization. However, for the past one to two years, I've encountered a persistent issue on my desktop where Firefox resets unexpectedly. Even though my extensions, passwords, and settings remain, I’m repeatedly logged out of my favorite sites like YouTube, Gmail, and Facebook. Despite reinstalling and troubleshooting, the problem persists. I trust Firefox so much, and I hope you can help me figure out what’s happening so I can continue using it with the same joy I always have. Thank you so much for your help! Best regards, Md Muhidur Rahman from Bangladesh

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.