Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
این رشته بایگانی شد. اگر به کمک نیاز دارید لطفاًً یک سؤال بپرسید.
بایگانی شده

Can't find the sync I need from previous device (specifically "Open Tabs")

فایرفاکس همگام‌سازی داده‌ها
cor-el در 2 سال پیش پاسخ داد
cdeadyjunk
cdeadyjunk

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows.

So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info.

After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information.

On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found.

In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case).

When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!)

Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs?

THANKS! Christina

On Wednesday, 12/6, I got a new work computer. FYI--both old and new computers are Dell laptops using Windows. So on Tuesday 12/5, I had synched everything--Bookmarks, History, Open tabs, everything. I checked to make sure everything had synched because I knew I didn't want to lose my info. After I had done that, I also signed out and deleted the history from that old device because it said that wouldn't affect the synched information. On the new device, I haven't been able to access everything from that sync. I can see that most of my Bookmarks are there but the Open Tabs are nowhere to be found. In "Connected Service", I see my old device listed but it says the last sync from that device was 4 months ago (that is definitely not the case). When I look under "re-open all tabs" in Settings it only shows what I've opened on this new device (mostly Help topics trying to figure this out!) Is there anyway to get back to the most recent sync? Especially but not only the Open Tabs? THANKS! Christina

پاسخ‌ها (1)

cor-el
cor-el
  • ايجاد كننده

Did you clear the entire profile folder on that old device or do you still have a sessionstore.jsonlz4 and possibly the sessionstore-backups folder ?