Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

Word attachments in protected mode

justin_boyce

Hi there, for some reason I can’t enable editing now on word attachments, stuck in protected view. I’ve tried disabling the trust centre settings in word, uninstalled the latest updates to no avail. If I create a new profile in windows 11 and setup new mail account in thunderbird it works. I can’t see any settings in thunderbird to disable, I have tried various settings under security but nothing works. I’m using recently upgraded “latest” version of thunderbird??

Hi there, for some reason I can’t enable editing now on word attachments, stuck in protected view. I’ve tried disabling the trust centre settings in word, uninstalled the latest updates to no avail. If I create a new profile in windows 11 and setup new mail account in thunderbird it works. I can’t see any settings in thunderbird to disable, I have tried various settings under security but nothing works. I’m using recently upgraded “latest” version of thunderbird??

All Replies (1)

The "file" you are attempting to edit in in the system temp folder, and once you leave word the changes will at best be saved in the temp folder, hence the difficulty in exiting the protected mode.

Changes are not saved in the attachment to the email. Ever.