Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
حل شده بایگانی شده

I am unable to receive or send external emails from a number of ISP's.

tim129

I am unable to receive or send external emails from a number of ISP's. Appears to have been since an upgrade to 78.5.0. Others I know have the same problem. Message says connected to server, but no new emails are coming in, I can't move emails to other folders, and sending emails results in sent copies not going to the sent folder, but instead a message offering saving the Local Folders is presented. It isn't a server problem because I can use Outlook as normal - but I detest Outlook, and would prefer that Thunderbird worked!

I am unable to receive or send external emails from a number of ISP's. Appears to have been since an upgrade to 78.5.0. Others I know have the same problem. Message says connected to server, but no new emails are coming in, I can't move emails to other folders, and sending emails results in sent copies not going to the sent folder, but instead a message offering saving the Local Folders is presented. It isn't a server problem because I can use Outlook as normal - but I detest Outlook, and would prefer that Thunderbird worked!

پاسخ‌ها (2)

Oh, and I have read and tried the answers about removing cookies with no success.

بخش‌ها

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.