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a recent update has resulted in the previous fault reoccuring "not responding" appearing frequently (win7)

Thunderbird Troubleshooting
Wayne Mery replied
Peter J.
Peter J.

Since updated latest version has been installed, the previous thunderbird fault has come back caption reads "thunderbird is not responding" Also there has been three occasions very recently where emails have come in and soon afterwards have disappeared.

Since updated latest version has been installed, the previous thunderbird fault has come back caption reads "thunderbird is not responding" Also there has been three occasions very recently where emails have come in and soon afterwards have disappeared.

Modified by Wayne Mery

All Replies (1)

Wayne Mery
Wayne Mery
  • Top 25 Contributor
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Start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please reply to let us know results.