Firefox not starting after crash, GLib-CRITICAL error
This happened to me more than once. Firefox crashes and then it will not start again. When started from the terminal I get the following error message (even when just checking the version or running in safe mode):
~$ firefox -v
(process:13206): GLib-CRITICAL **: g_slice_set_config: assertion 'sys_page_size == 0' failed Mozilla Firefox 37.0.1
The problem is fixed when I log out and log in from my account. Maybe there is another option to reset firefox without logging out?
I already searched for the problem and there are some bug reports:
https://bugzilla.mozilla.org/show_bug.cgi?id=672671 (marked as resolved, apparently because they are about different bugs with the same error message)
https://bugzilla.mozilla.org/show_bug.cgi?id=1075079 (no useful information here)
https://bugzilla.mozilla.org/show_bug.cgi?id=833117 (this is just about the warning but not about the crash?)
PS: I also get this warning when firefox starts normally. So probably the warning is unrelated to the crash?
Modified by peeq
All Replies (6)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
The crash reporter does not even start, it seems to crash before that.
Do you see any crash reports in the Crash Reports folder?
- ~/.mozilla/firefox/Crash Reports
You can check if you can start Firefox in Safe Mode by adding the -safe-mode switch to the Firefox command line in a terminal window.
Are you using the Firefox version from the Mozilla server or a special version from the Ubuntu repositories?
Try the version from the official Mozilla server if you currently use a version from the repositories of your Linux distribution.
You can find the full version of the current current Firefox release (37.0.1) in all languages and all operating systems here:
The Ubuntu version of Firefox does not have the crash reporter I think since it is third-party.
I see some older crash reports in that folder but none from the day of the crash.
Safe mode also did not work.
I am indeed using the Ubuntu firefox version, maybe I will try the official version. However it is hard to tell if that would help, since the crash happens less than once a week.
The Ubuntu version has a crash reporter, for example here is an unrelated older crash which I reported: https://crash-stats.mozilla.com/report/index/8eb33429-473e-465d-925f-cbf832150416