Thunderbird Community Forum

Hi all, I am experiencing problems on and off with gmail, since the last update to Nebula a few weeks ago. At the beginning there was an error message, this morning they are empty, no from, no subject, no text.

I am updated with version 3.

Thunderbird used to work great before Nebula. I have repaired the folder in the past and it worked, although is a very time intensive process and my folder is quite big.

Please let me know if you have any ideas to help, thanks in advance!

Best,

Javier

Until very recently sending batches of emails, up to 250 at a time, using Thunderbird and data from a Microsoft Office spreadsheat worked perfectly. In the last three weeks or so all the data has been read from the spreadsheet and added to the email correctly apart from the email address. Where, {{Forename}} {{Surname}} <{{E-mail Address}}>, would produce, Joseph Bloggs <jobloggs26@snailmail.com>, I now get, Joseph Bloggs <"\"jobloggs26"@snailmail.com>. Any answers??

Graham Davies.

I followed the instructions for transferring Thunderbird data from an old PC to a new one. ("Moving Thunderbird Data to a new Computer"). The only email messages that made the transfer were the ones I saved from Outlook Express that were imported into Thunderbird on the old PC in 2014. None of the emails existing in my two important account folders (set up in 2014) made the move. Those, of course, are the most important ones. Now what? PS: I am not an IT professional, just a small business owner that needs to transfer emails from the last couple of years to a new PC because the old one is obsolete. PPS: It was not possible to install Thunderbird on the new PC without creating an account - - the installation program refused to move forward to complete the installation without doing this step. If I understand the instructions in "Moving Thunderbird Data to a New Computer, I was not supposed to create any accounts during the installation process. However, that proved impossible - - the installer would not complete the process without doing this and there was no option to skip creating accounts. After I made my first attempt to install the "Thunderbird" folder (containing the Profile folder, etc.) on the new PC, and finding my most important email messages didn't make the trip with the rest of the Thunderbird folder, I tried deleting the account I had set up as a required step in the installation process in order to install TB on the new PC, then uninstalling Thunderbird, in order to clear the account that I had set up (one of the ones I am trying to transfer over). In other words, I tried to start over with installing Thunderbird on the new PC. However, when I downloaded and installed Thunderbird the second time on the new PC, it reinstalled the account I had deleted!

Hi everyone,

Im doing a clean install and i dont want Thunderbird to sync and download some emails.

What im trying to achieve is to download every email to use offline and be in sync with the Gmail account but only the most recent ones. And i did this:

Inbox: So far in Gmail i moved alot of emails from the Inbox to another folder. How can i disable that folder to sync in Thunderbird? Because as soon as i log in, every folder starts to sync and download automatically.

Outbox: I did some research and its seems that is not possible to move emails from outbox to another folder. Is there any way that i can only download emails only after specific date?

Mam duży problem, thunerbird cigąle mi ściąga pocztą, plik mam ponad 200 GB a poczty mam około 50GB, nadpisuje ją i do tego blokuje mi internet. co mam zrobić? Będę musiał odinstalować chyba. AN

By accident I erased all the info at the bottom i.e., all the items that are also listed on the left side plus the date and time. How do I get all that info back??

I recently received an email that I can't find now stating that Thunderbird is changing to something else. I wish I could remember. For the first time since that day, last week, I'm checking my address book, and suddenly there are no contacts in any of the various categories. Where did they go?

Whenever I add someone to a new mailing list, it replaces the previous one, so there is never more than one person in my mailing list. What am I doing wrong? Thanks.

Why is this happening and how can I change this? Everytime my email account opens, over 10,000 messages downloads from ALL MESSAGES. It is really frustrating using Thunderbird now. Any ideas? I have shut down my computer and it makes no difference.

Why can I not add my startmail account to Thunderbird? I do the Re-test and the settings are found but still unable to log in at server. I've verified all setting that I use with Outlook and everything matches.

I recently had to reinstall windows, consequently reinstall Thunderbird. During installation I set up the account as I did years ago but it does not show my 23 folders. It shows only inbox & trash. So, I imported my account from a backup and it has all my folders. The problem is that both accounts have the same name, email address, & password. I would like to delete the account that has NO folders and use only the one with my 23 folders. Both accounts currently show all incoming emails. Will deleting the one account by any chance delete the other one since they are identical in name, email address, & password? Thanks.

Hi Thunderbird Team,

Have recently encountered a problem with sending Virginmedia.com e-mails with Thunderbird. I was able to send e-mails up to 03 October but unable to send from 04 October. Mail account setup with Thunderbird defaults.

Windows edition: Windows 11 Home Version: 24H2 Thunderbird version: 128.3.0esr (64-bit) Outgoing Server (SMTP)

 Description: clarkrt@virginmedia.com 
 Server Name: smtp.virginmedia.com 
 Port: 587 
 User Name: clarkrt@virginmedia.com 
 Authentication method: normal password 
 Connection Security: STARTTLS 

I can send e-mails from within VirginMedia https://mail.virginmedia.com/appsuite/#!!&app=io.ox/mail&folder=default0/INBOX

I can send hotmail and gmail e-mails from within Thunderbird

I use Thunderbird because it gives me the convenience of seeing all my e-mail accounts on one page without having to log in to virgimedia etc individually.

Hope someone has the answer.

Richard Clark 07/10/2024 PS. have been advised this is not a 'bug'

I currently subscribe to six newsgroups, all under the same news server. The way things normally work, when there are no new messages for a particular group, the name of the group appears in my list unbolded and in black. When a new message comes into a group, the name changes to blue and bolded and a number appears to the right of the name in a blue circle indicating the number of new messages. When I click on the newsgroup, I can see the new messages because they are bolded, and when I click on the individual unread messages, they change to unbolded. At that point, the name of the newsgroup changes back to black and unbolded and the number goes away. That’s the way it works for five of the six newsgroups on my list.

But recently the sixth newsgroup has been behaving differently. It used to work just like the others, but recently it started doing something different. Again, if there are no messages, the name of the group is in black, unbolded. But for this group only, when a new message comes in, the names of the group changes to blue and bolded but no number appears to the right. This time, when I then click on the newsgroup, no messages are bolded and I have to figure out based on dates and times or my memory of the messages which ones are new. When I click on the new messages (and I'm not sure if it's one or all of the unread), the newsgroup color in the listing changes back to black and unbolded.

At first, I thought this was just some weird one-time thing, but it is now happening every time a new message appears in just that group. I have tried repairing the folder but it does not good. Any idea what's happening?

I use SMTP settings

Description: smtp.office365.com Server Name: smtp.office365.com Port: 587 User Name: mypersonalaccout@hotmail.com Authentication method: OAuth2 Connection Security: STARTTLS

but TB is incapable of sending email. Either I got dialog https://software9119.technology/__other/tb/dialog.png or error https://software9119.technology/__other/tb/timed-out.png.

I tried cleaning cache and made some re+/search with no avail. There seems to exist some Authenticated SMTP but this is only available on Exchange 365 while this is my personal Outlook.com account.

Same question had Bill Swartout at 1/9/24, 2:30 PM with no answer, https://support.mozilla.org/en-US/questions/1423404#answer-1629472.

Hello from Canada; All emails in "Inbox" are now listed in a scrambled order - new email coming in is positioned roughly in middle of stack, not at the top. Incoming emails not loading in chronological order - OK until last week.

Next day, they are not there at all - found them under "All Mail". Tried to move them back to "Inbox" - but they would not transfer and stay there.

Something has changed. Thank you,

  WSJ

Hello, Thunderbirders -

Much prefer Thunderbird bird to Outlook, but now dealing with an significant issue and hoping for help!

Our domain & mail server (HostGator) was recently subjected to an offshore cyber attack that hamstrung more of their clients than just ourselves. During the resolution, the HostGator tech was obliged (so he says) to wipe all our previous messages and essentially start the account all over again, so when I logged in to Thunderbird with the new password, eight (8) years' worth of e-mails were gone; they no longer exist on HostGator, and they themselves don't have any of them backed up :(

However, I have Thunderbird also running on a second computer on which I have not yet logged in with the new password; all the e-mails (at least the message titles) are still showing, and I am not attempting to open any of them while online. So my question is, does Thunderbird have any folder, perhaps not readily apparent, where copies of these messages still exist and may be recovered, absent pinging the host server? None of them were archived; they're all in my Inbox.

If no such duplicates exist anywhere off the server, can I create a secondary Thunderbird account to run on both my primary and secondary computers to send/receive along side the previous account, which can in some way be prevented to communicating with the host? Any suggestions would be greatly appreciated.

Thanks!