Thunderbird Community Forum

We mail out publication notices to subscribers. The Titles and Highlights come from a MySQL DB that stores text extracted from Adobe InDesign or PDFs which include typographer's punctuation and may also contain HTML tags added for display on the website.

All data is stored, encoded, retrieved and displayed as UTF-8 using PHP and PHP mailer on Win platform. Other common Email clients tested, including Outlook, display the message content correctly. T-Bird (current) displays error characters for all entities in html view yet the message source correctly reads all charaters in accordance with UTF-8. We have tried every imaginable method from binhex to literal string replacement in regex and an array of PHP functions. Nothing works. The source is correct, the rendering is not. It would appear that T-bird is broken. Does anyone have a clue?

I do miss Send Unsent button (or Get/Send button). There can be a problem and an email is still in the outbox, you correct what you think is the right correction but there is no way to see if you can get it to go. but there is no way to do it (conveniently). Are there any plans to bring this back?

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird randomly corrupts the attachments, while the same email and its attachments are displayed correctly in the Outlook App of Windows and on the phone. Yesterday Thunderbird has downloaded a PDF file which could be opened but some fields in it were shown as blank while they were correctly filled in, today a complete sales Offer in PDF is corrupted and cannot be opened. Fortunately Outlook does not cause this problem. If not fixed , this will become a blocking issue for the use of Thunderbird

On Xubuntu 24.04: In compose, the image file picker stopped working after a recent update to Version 128.3.1esr (64-bit) These images are simple png or jpg from my Pictures Folder. I double checked that all accounts all do allow html composing. The 'Choose File' Button does nothing at all. I was expecting a pop-up file picker.

How do I see the rest of this notification? Nothing happens when I click on it. It happened after I tried to copy some emails from one account to another. MacOS High Sierra, Thunderbird 115.15.0 (64-bit).

I have email at a google workspace email account that I want to relocate to a hosted email account. Is it best to do this through the Profile and if so how? Or just move the emails, and what's the best way to do that, All Mail, or Inbox + folders?

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue.

For a year and few months now, I think since the recipient dropdown started showing grey on some listed entries and white for others, thunderbird seems to be often selecting contacts based on some weird criteria that doesn't work well at all.

For example if I type in Julie, yes I see Julie down the suggested list at position 3 or 4, but positions 1 2 3 seem to be completely random selections from my contacts. Since this change happened I've been trying to be super careful with trusting the position 1 offering, which used to almost always be what I was after, but yesterday I sent and email to the wrong person because I didn't check.

If this is supposed to be some great new feature of tbird (which in itself is great), can someone tell me how to turn if off?

When an event is imported from an ICS file into the calendar, it frequently includes a Related URL for the event.

For example, an imported event from meetup.com displays the Related URL shown in the attachment.

But I have not so far found any place where I can add a Related URL when creating my own New Events from within thunderbird, other than to add it in the description, which is messy.

Have I missed something, or has Thunderbird really forgotten to provide a field for it?

Hi,

A couple of updates ago, Thunderbird changed how pop-up notifications work, and I ended up having to turn off all alerts. The issue is that I was getting pop-ups for every email, even if the email came in hours earlier when I wasn’t at my PC. When I returned, I was bombarded with a flood of pop-ups for older emails. I was also receiving two different audio alerts—one from Windows 10 and one from Thunderbird.

I’ve looked through the settings but haven’t found an option to only have pop-ups appear as emails arrive, and not afterward. Is there a fix for this, or was this change intentional?

Thanks, John

A google workspace account I used to use has been deleted on google. I want to keep my repository of emails for that account. I have tried to tell tbird NOT to poll any servers re this account, but I think it still does.

For that account in server settings: - check for new messages at startup is off - check for new messages every x minutes is off - allow immediate server notifications when new messages arrive is off

I remove the SMTP setting for that account entirely.

The error message mostly shows up when I've switched from say Sent to Inbox. At those times I am not even looking at that accounts messages, there are other active accounts. The exact message is: Authentication failure when connecting to server imap.gmail.com I can't be positive that it is related to this now gone account that I still keep in thunderbird, but the issue did start when the account went inactive.

When I open Thunderbird (Mozilla), my files are not current. In other words, the most recent emails, probably since the last time I used Thunderbird, in my file folders are missing. I have tried changing the server settings but I think they are correct. Please be patient with me, I am unfamiliar with all the terminology, etc. Also, when I first enter Thunderbird, it does not recognize my password. A window opens with the message "Login to server imap.postoffice.net with username john.fn@usa.net failed." That message also appears when I click on Get Messages. Thanks for any help.

Hello, my Thunderbird (version 115.3.1 in OS Windows 10) crashes ~10 seconds after I start the software (without report). It also crashes in the safety mode. So I have installed the latest version (128.3.1) but it also crashes after ~10 seconds. There is no crash report. The other software works without problems. To open the profile directory within Thunderbird for reorganize the Thunderbird profile does not solve the problem. From the Windows task manager I get a (great) dump file. So what can I do?

two days ago I lost my email, I did a a get new messages which it did,but all the old disappeared. I do not know anything about this system. It says there are 315 in the in box, but the only thing in the inbox are new messages coming in. Please help

I'm new to Thunderbird and can't solve this niggle. I'm using a Gmail account, IMAP and can't find a way to get rid of this Archives folder in the unified Inbox. I can archive messages to each archive folder under each email address OK. Any ideas anyone. Thanks

I am on a MacPro Apple M1 version 15.0.1 Thunderbird version: 128.3.1 esr (64-bit).

I click on my Inbox and see the following regardless of inbox or other folders I have set up see the attachment.

I also added the activity monitor. So it seems to be indexing a lot. I need help in getting this fix.

Thanks, Phillip

What are the new folders Inbox-1 and Inbox-2 that were created automatically? They appear to be duplicates of emails already in the main Inbox folder. Can they be deleted?

When I open Thunderbird, new emails download fine from multiple accounts (from 3 different ISPs), but after a time which varies, Thunderbird no longer fetches new emails and even the cloud icon (Get Messages) no longer works forcing me to close and reopen Thunderbird which then will download new emails again.. I checked settings, and all look fine. I have used Thunderbird for many years and this is the first time it has happened. Any ideas? Using Windows 10 Home 19045.5011, Thunderbird 128.3.1esr (64-bit). Any help appreciated