Firefox Community Forum

Fire fox is automatically playing videos/sound or both if I click on a tab that has that or also in facebook, etc. How do I stop this? I want to be able to click play when I want to hear/see something.

I have configured advance tracking protection and set all variables to true in the configuration editor except "privacy.resistFingerprinting.jsmloglevel" which is set to "warn". I still have a unique fingerprint. Other than starting over is there anything else I can do?

Symptoms: Gmail rendered on a half window, Youtube video boxes flickering, weird rendering stuff, is this my ancient GPU card? Other browsers work fine. Is it firefox, my Win11 machine, the old GPU? I don't want to migrate to another browser, but this is getting untenable!

I enabled the Firefox browser VPN as a test and then disabled it, after the Google search no longer worked.

Error says Google.com is unavailable, can't connect to servers etc.

Any ideas how to fix it ?

I am having issues using the search functions on car rental websites for National, Enterprise and Alamo car rentals. I enter in all the needed info for location and dates, but when I search, I get an error message that says try again later. See attached screenshot. I am using Firefox 150 and Windows 11. Other car rental sites work fine and I've never encountered this issue before.

I'm using Firefox v126. I'm searching through the add-ons trying to find a few that I like and most don't work with my older version of Firefox. So I click into the version history of the add-on and find an older version of the add-on that will work with the version of Firefox I am running. Except... I click it and I get:

"The add-on downloaded from this site could not be installed because it appears to be corrupt."

say what? ok maybe a fluke, so I click on through, older version, older version, still old version. All give me the same error. Okay, maybe its just the add-on, no, its literally any older version of any add-on.

No way all those versions of add-ons are "corrupt." I can download the .xpi, rename to .zip and view the contents. Anyone run into this particular problem before and if so, how did you fix it? I'm keen to keep v126 of Firefox and would like to use the add-ons that I like to work with it.

bold textEVERY TIME I OPEN A NEW WINDOW IT CREATES A NEW TAB. IT CREATES A LIST OF TABS I MUST THEN CLEAR. HOW DO I CHANGE IT TO REPLACLE MY CURRENT WINDOW INSTEAD?

Basically, I reinstalled Windows, and I had all my passwords and stuff on my Firefox beforehand. Now, I don't remember my accounts password, and not the security key either.

I posted a question about 6-7 days ago and received a couple of replies. The last one (from DENYS) sent me to an article that guided me to a resolution to my problem. I had to wait a couple of days to assure me that the fix worked. I now wish to reply to the last answer (to DENYS) to let him know he helped me. I logged into Mozilla.support and found the Community Forums and scanned the entered 'asked' questions but could not find my first question (got tired of scanning forever). How do I go DIRECTLY to my first entered question? Or is there even a way? After 30 minutes of this, I can see there are a zillion questions in this support file and wonder that anyone finds time to answer them all (kudos) to you all. But I want to acknowledge that DENYS did, in fact, help me. How do I do that - DIRECTLY? Now I've put another question into the long question file (sorry). Jim Bigger

I downloaded Mozilla VPN and immediately received a message from McAfee about malicious malware. Is Mozilla really promoting Mozilla VPN or was this a fraudster trying to access my computer?

I imported my browser data,Import browser data - bookmarks, passwords, history, extensions, and auto fill data from another browser - mistakenly. Can this action be undone?

Thank you

~ Lanae

helloooo

i am experiencing an issue with firefox where backup (Firefox Backup) is not working since version 148.0

problem: - when I try to create a backup, i get the error: “Hmm, there was a problem with the backup. Please try again in a few minutes.”

what I have already tried: - enabled and disabled backup password - changed the backup folder/location - cleared browser cache - tested across multiple updates (issue persists)

- backup is enabled, but I cannot create one - the error occurs every time - restarting the browser and system did not help

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

I need to reset firefox/mozilla password(s) and do not know how to use the recovery key. Do I type in the recovery numbers or how do I insert the key? I do not understand the concept of "using the key". bold text

I would like to use something else than the browser is use to download firefox on my xbox. the microsoft edge browser got worse and worse. is there any way that firefox would be able to provide its serivce on the xbox series s/x? im using the series x. it just has too many flaws and works way too bad to be a standard browser imo. i havent found a way to properly download firefox on xbox, only for smartphones. a xbox series x has way more power than any smartphone, even a series s is way above it as far as i know. therefore i dont feel like there shouldnt be a firefox version for those gaming consoles, which are also commonly used to browse the web.

I am a business owner and I need to log into united health care provider portal. Mozilla will not allow me to access. I'm using this link: https://secure.uhcprovider.com/ and Mozilla will not allow me to go further. This is causing work stoppage. Chat GPT says the link is secure. HELP! I need access so I can get paid.

From Chat GTP:

https://secure.uhcprovider.com/ I checked that exact URL, and here’s the key point:

👉 secure.uhcprovider.com is actually configured with HTTPS and a valid SSL certificate—so under normal conditions, your browser should show it as secure.

So if your browser is blocking it or labeling it “not secure,” the problem is almost certainly local (your device/network) rather than a new issue with UHC.

After I updated to the Version 150.0, everytime I want to check something on the mac menu bar, the whole page gets pushed down. Only the toolbar used to drop before the update. Thanks for any help in advance.

When I attempt to access some sites I get the attached pop-up. But when I follow the directions it says to try again. This doesn't happen with other browsers. Is it really a protection or just a way for them to track me which is why I have Firefox?