Join us to show up for other Firefox users 🦊. Earn fun badges and Mozilla swag vouchers! Find out more: https://mzl.la/askafox150

Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my firefox open zte phone broke and I want to get my contacts

  • 1 reply
  • 4 have this problem
  • 59 views
  • Last reply by guigs
  • Archived

my firefox open broke and I have a second one that I put my sims card and micro sd card in but my contacts are gone? how can I get anything off my old phone or is there a backup online? I mean why do I have a sims card if my contacts aren't on there?

my firefox open broke and I have a second one that I put my sims card and micro sd card in but my contacts are gone? how can I get anything off my old phone or is there a backup online? I mean why do I have a sims card if my contacts aren't on there?

All Replies (1)

Hi RenegadeOfFunk,

Thank you for your question. At this time there is a plan to address this with Firefox Accounts in version 1.4, however if the computer can recognize the old device its possible to back up the profile of the old device.

If you can access the old device you can backup the profile on the device with adb here: Backing up the Profile

Let us know if you need any help with this, we are happy to help.

This is a contacts importer https://github.com/arcturus/firefoxos-contacts-importer