Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox update (19.0) keeps crashing when I open anything new or try to refresh. VERY IRRITATING!!!

  • 21 replies
  • 18 have this problem
  • 5 views
  • Last reply by John99

kathydu
kathydu
more options

I updated firefox as was "suggested." I was happy and had NO PROBLEMS with the older version. now whenever I try to open a new tab, a new page, or refresh an old page, this version crashes. REPEATEDLY. It is very frustrating and irritating. I do not like IE and do not want to change over to it, but if your "upgrade" keeps crashing, I don't really have any other alternative.

It also opens 2 tabs when I click on a news story. it crashes when i control c or control v. it crashes when i back space.

I bet I've already sent 30 crash reports since I updated. What the F... are you doing with them???

PLEASE FIX THIS UPDATED VERSION (19.0). At the current time, it is a piece of crap!!

I updated firefox as was "suggested." I was happy and had NO PROBLEMS with the older version. now whenever I try to open a new tab, a new page, or refresh an old page, this version crashes. REPEATEDLY. It is very frustrating and irritating. I do not like IE and do not want to change over to it, but if your "upgrade" keeps crashing, I don't really have any other alternative. It also opens 2 tabs when I click on a news story. it crashes when i control c or control v. it crashes when i back space. I bet I've already sent 30 crash reports since I updated. What the F... are you doing with them??? PLEASE FIX THIS UPDATED VERSION (19.0). At the current time, it is a piece of crap!!

Chosen solution

I did all the suggested "remedies" too. Nothing worked. So I went to my external HD back up to copy and reinstall the old version back on to my computer HD. All of the problems stopped -- immediately! I won't be updating again.

Read this answer in context 👍 1

All Replies (1)

John99
John99
more options

As already advised please always post your own questions in a new thread. Please ensure you post a couple of Crash IDs

This thread is solved and has a solution to the original question. I will close this thread now before it drifts further off topic.

  1. 1
  2. 2