Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why isn't norton toolbar available when add-on list says it's instlled and good version?

  • 1 reply
  • 22 have this problem
  • 3 views
  • Last reply by rogetw

rogetw
rogetw
more options

<View/Toolbars> does not show "Norton toolbar.", yet Add-ons manager shows Norton toolbar 2012.5.10.1 installed (not disabled) in my Firefox ver. 18 on this date. What is happening? Have tried restarting Firefox, disabling Norton toolbar, then closing firefox, then restart, then enabled - still no toolbar. Also quit windows and started from scratch - still no toolbar. HELP PLZ!

<View/Toolbars> does not show "Norton toolbar.", yet Add-ons manager shows Norton toolbar 2012.5.10.1 installed (not disabled) in my Firefox ver. 18 on this date. What is happening? Have tried restarting Firefox, disabling Norton toolbar, then closing firefox, then restart, then enabled - still no toolbar. Also quit windows and started from scratch - still no toolbar. HELP PLZ!

All Replies (1)

rogetw
rogetw Question owner
more options

Forget this question - Norton toolbar miraculously appeared Saturday night. Now I have the latest Java update installed, but the plug-in checker doesn't see it.