Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I want to install version 6, but my windows 7 will not unistall version 3.6. Thus the setup trips out. What can I do?

  • 6 replies
  • 2 have this problem
  • 9 views
  • Last reply by Andrew

more options

The control panel will not unistall version 3.6.12. After downloading version 6.0, and running setup, I have a dialogue box that says I must reboot computer to complete previous uninstalling of firefox. After doing this about 5 times, I still get the same message. Is there are way of bypassing this requirement so that I can install version 6.0? or how do I delete all 3.6 registry files and not lose my passwords and history of firefox?

The control panel will not unistall version 3.6.12. After downloading version 6.0, and running setup, I have a dialogue box that says I must reboot computer to complete previous uninstalling of firefox. After doing this about 5 times, I still get the same message. Is there are way of bypassing this requirement so that I can install version 6.0? or how do I delete all 3.6 registry files and not lose my passwords and history of firefox?

Chosen solution

Can you please select solved it! at the top beside my answer?

Read this answer in context 👍 0

All Replies (6)

more options

When you are installing install to another folder(new folder)

more options

Thanks feer56

I will try this, but I didnot get to that stage of asking to install to another folder. The wizard asks to reboot before it goes through these sub routines. Chris

more options

When installing select custom first

more options

okay i will try that

more options

That does the trick of going through the installation process.

Thanks

more options

Chosen Solution

Can you please select solved it! at the top beside my answer?