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I am taking on line courses suddenly when I try to open my html it says I am using an unsupported browser what does it mean and how can I fix it?

  • 3 replies
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  • Last reply by cor-el

Romania
Romania
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I need to open my html (java) in order to copy and paste my assignment to my professor. The university uses firefox 3.0 so that is what I have installed on my laptop and desktop. Suddenly I can't open the html because it says I have an unsupported browser. Two days ago it was working. Now I can only submit the assignment as an attachment. What changed and how can I fix it?

I need to open my html (java) in order to copy and paste my assignment to my professor. The university uses firefox 3.0 so that is what I have installed on my laptop and desktop. Suddenly I can't open the html because it says I have an unsupported browser. Two days ago it was working. Now I can only submit the assignment as an attachment. What changed and how can I fix it?

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Maybe that website no longer supports that older Firefox 3.0.x version.

Did you try to contact their IT department?

Romania
Romania Question owner
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Thanks for the suggestion but the web site to which I'm trying to send the e-mail recommends the use of 3.0.

Thanks again.

cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"