Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4 requests the master keyword when I'm not doing anything, is it perhaps Firefox sync that tries to synchronize?

  • 2 replies
  • 7 have this problem
  • 1 view
  • Last reply by Hasan

more options

Firefox asks for the master password when it is idle or at least I'm not entering a password protected site. It's very worrying... I suspect that it may be due to Firefox Sync. Does Firefox Sync need a password? How can I know what is the master password being requested for?

Firefox asks for the master password when it is idle or at least I'm not entering a password protected site. It's very worrying... I suspect that it may be due to Firefox Sync. Does Firefox Sync need a password? How can I know what is the master password being requested for?

All Replies (2)

more options

Having random unsolicited requests for the Master Password is clearly a security weakness of Firefox Sync, you could be responding to an attempted attack.

What were they thinking?

I have disabled Firefox Sync because of this security compromise.

Owen

more options

go to Help Menu -> select "Restart with Add-ons Disabled"

Firefox will close then it will open up with just basic Firefox. You can enable the Add-ons later. Check and tell if its working.