Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

how do I access crash reports?

Firefox App crash
James replied Duela 3 egun
Chandler
Chandler

I am getting a message below my bookmarks bar telling me: "You have an unsent crash report related to crashes being investigated, sending it will help us improve Firefox. Closing this notification will ignore this report." How do I access that report and send it?

I am getting a message below my bookmarks bar telling me: "You have an unsent crash report related to crashes being investigated, sending it will help us improve Firefox. Closing this notification will ignore this report." How do I access that report and send it?

All Replies (2)

TyDraniu
TyDraniu
  • Top 10 Contributor

Your crashes are listed in about:crashes.

James
James
  • Moderator
  • Top 10 Contributor

See also https://support.mozilla.org/en-US/kb/mozillacrashreporter#w_viewing-crash-reports https://support.mozilla.org/en-US/kb/crash-report

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.