Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I have a PIXEL 9 and am trying to use Thunderbird For Android and failing to get it working.

Thunderbird for Android Connectivity
Platform34 replied
robweir
robweir

I am not getting ThunderBird for Android to work on my PIXEL 9 android phone. Version 21.0 Nothing has loaded for a few months. Not sure what is wrong but I do know Telus uses Google Mail Services and it is a pain inthe ass to logon without their interference. Might have to resort to setting up my account under Gmail but I do not want to. Frustrated Robert

I am not getting ThunderBird for Android to work on my PIXEL 9 android phone. Version 21.0 Nothing has loaded for a few months. Not sure what is wrong but I do know Telus uses Google Mail Services and it is a pain inthe ass to logon without their interference. Might have to resort to setting up my account under Gmail but I do not want to. Frustrated Robert

All Replies (1)

Platform34
Platform34
  • Top 25 Contributor

Hi Rob

A. Check the app is successfully connecting to your email providers server.

  1. Navigate to settings > account name > fetching mail > incoming server
  2. Click next

Does your account connect successfully or report an error?

B. Is the issue only with automatic sync? Do emails download when you press the sync account button?

C. Have you allowed the app to run in the background and excluded from battery optimisations in Android's settings.

D. Have you changed any settings on the fetching mail page.

E. Can you successfully send emails from the app?

F. Have you taken any steps to troubleshoot the issue, such as reinstalling and using default settings?

Modified by Platform34

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.