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Unable to add a personal Outlook email to Thunderbird

cf5436

Hi,

I'm having issues adding this email to Thunderbird. I did the steps below, but I am unable to add this email:

1. I enter my name and email (see image 1), then click Continue. 2. Outlook tab opens in my browser (see image 2). I enter my password and click Next. 3. Tab changes to Thunderbird - You're all Set (see image 3). 4. I go back to Thunderbird, and I see this (see image 4), then I click the Continue button. 5. After I click the Continue button, I see an error message (see image 5). 6. The email I tried to add isn't added, but the password is added to Thunderbird (see image 6).

When I go to https://outlook.live.com/mail/ in the browser I am logged in and can see my emails etc. So, the email address and password I entered is definitely correct. Also, Outlook has given Thunderbird access to the email account (see image 7).

Please advise what the issue is and how to fix it, so I can add the email to Thunderbird.

Thank you

Hi, I'm having issues adding this email to Thunderbird. I did the steps below, but I am unable to add this email: 1. I enter my name and email ('''see image 1'''), then click Continue. 2. Outlook tab opens in my browser ('''see image 2'''). I enter my password and click Next. 3. Tab changes to Thunderbird - You're all Set ('''see image 3'''). 4. I go back to Thunderbird, and I see this ('''see image 4'''), then I click the Continue button. 5. After I click the Continue button, I see an error message ('''see image 5'''). 6. The email I tried to add isn't added, but the password is added to Thunderbird ('''see image 6'''). When I go to https://outlook.live.com/mail/ in the browser I am logged in and can see my emails etc. So, the email address and password I entered is definitely correct. Also, Outlook has given Thunderbird access to the email account ('''see image 7'''). Please advise what the issue is and how to fix it, so I can add the email to Thunderbird. Thank you
Attached screenshots

Modified by cf5436

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