We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox update

  • 1 reply
  • 0 have this problem
  • Last reply by James

more options

Even though Firefox tells me I'm up to date, when I try to play a video in Netflix or Amazon Prime, I get a prompt saying it can't show the program because my browser isn't the latest one, but it is.

Help

Even though Firefox tells me I'm up to date, when I try to play a video in Netflix or Amazon Prime, I get a prompt saying it can't show the program because my browser isn't the latest one, but it is. Help

All Replies (1)

more options

Your UserAgent Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:109.0) Gecko/20100101 Firefox/115.0

It is the latest Firefox you can run on macOS 10.14 as Firefox 116.0 to current Release requires macOS 10.15 or later to run. https://support.mozilla.org/en-US/kb/firefox-users-macos-1012-1013-1014-moving-to-extended-support

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.