Cannot send out e-mail or receive.
Haven't gotten any mail for 6 days, and getting this pop-up when I try to send mail. What does this pop-up mean?
An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout009.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220.
I will read your response through my husband's account, or you can reach me at [removed phone# from public forum]
Modified
Chosen solution
An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout008.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220.
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Have you linked to the error page? Please do. It explains that your IP address is blocked and offers suggestions to fix it.
The message I received is below. I could not go to the error page because it is not a hyper-link. Everything else I tried to get there did not work. Do you have a suggestion? Thank you! Wendy
Chosen Solution
An error occurred while sending mail: The mail server sent an incorrect greeting: p-impout008.msg.pkvw.co.charter.net cmsmtp Connection Rejected - see http://www.spamhaus.org/query/ip/172.59.24.255 AUP#Out-1220.
This is the URL: copy all of it, including the numbers, to your browser. https://check.spamhaus.org/listed/?searchterm=172.59.24.255
it explains your issue.
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