I wish to cancel my VPN subscription
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Otherwise if you need more help, the Mozilla VPN product is one of Mozilla's premium products. In order to get premium support from a dedicated agent, please use https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form to submit your question.
This section you posted in is for the (desktop) Firefox for Windows, macOS, and Linux so it was not the correct place.