I’d like to speak to a representative
I cannot access my sites. Message says: Check that Firefox has permission to access the web.
All Replies (3)
Please provide a public link (no password) that we can check out. No Personal Information Please !
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
donthavecow said
Other then bugzilla reporting there is no actual person to person contact.
Bugzilla.mozilla.org is a general purpose tracker used for tracking a variety of things Mozilla community related and is not a one on one contact system.
Modified by James
It is possible that your firewall or other security software blocks or restricts Firefox without informing you, possibly after detecting changes (update) to the Firefox application. Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access for Firefox and the plugin-container process and the updater process.
See: