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Century Link E-mail won't open in Firefox.

  • 1 reply
  • 1 has this problem
  • 22 views
  • Last reply by FredMcD

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After the Firefox update, I canNOT access my E-mail. My friend found the answer in Options, but cannot remember what it was. It worked fine for a while, and then it wouldn't open again.

I get to my Home Page for Century Link, click on the E-mail button, and my E-mail won't come up again. I have to use Google Chrome.

Does anyone know what option choice(s) I need to click on to get the E-mail to come up when it won't again from the Home Page of Century Link?

After the Firefox update, I canNOT access my E-mail. My friend found the answer in Options, but cannot remember what it was. It worked fine for a while, and then it wouldn't open again. I get to my Home Page for Century Link, click on the E-mail button, and my E-mail won't come up again. I have to use Google Chrome. Does anyone know what option choice(s) I need to click on to get the E-mail to come up when it won't again from the Home Page of Century Link?

All Replies (1)

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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