Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox tab crash

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

paulgureghian
paulgureghian
more options

Firefox on Linux Mint 20.1, tab crashes when trying to login into Google.

Updated Firefox and cleared cache / cookies.

'''Firefox on Linux Mint 20.1, tab crashes when trying to login into Google. Updated Firefox and cleared cache / cookies. '''

All Replies (1)

FredMcD
FredMcD
more options

Are you currently using a version from the repositories of your Linux distribution? Try the Firefox version from the official Mozilla server:

https://www.mozilla.org/en-US/firefox/all/

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support