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Junk filter can't seem to recognize junk

  • 1 reply
  • 1 has this problem
  • 21 views
  • Last reply by Matt

Wayne
Wayne
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i have marked emails from a single source "James Nuanez <james@lptmedical.com>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

i have marked emails from a single source "James Nuanez <james@lptmedical.com>" As Junk for over 200 emails and these are still coming to the inbox. how many times do I have to say these are junk to get them right into the spam box? all the other senders I have marked as Junk go to the junk folder just Not this sender. how do I send these to junk? thanks for any insight

All Replies (1)

Matt
Matt
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The sending address is NOT a valid basis for the junk filter. So you can click them forever really.

Instructions for blocking a sender are here https://support.mozilla.org/en-US/kb/blocking-sender