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Mail doesn't download automatically, creating need to download each individual mail.

Recently my mail has started asking me to 'download' each e-mail individually. Does anyone else have this problem or has had this problem and corrected it?

Recently my mail has started asking me to 'download' each e-mail individually. Does anyone else have this problem or has had this problem and corrected it?

Chosen solution

Perhaps your synchronization settings are set not to download emails past a certain size and that size is very low?

Take a look at this article, it shows how to check that and change its configuration: https://support.mozilla.org/en-US/kb/imap-synchronization

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Chosen Solution

Perhaps your synchronization settings are set not to download emails past a certain size and that size is very low?

Take a look at this article, it shows how to check that and change its configuration: https://support.mozilla.org/en-US/kb/imap-synchronization