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Can't organize my webmail Folders

  • 4 replies
  • 1 has this problem
  • 3 views
  • Last reply by benaknoun

benaknoun
benaknoun
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Hi

I'm new to Thunderbird, i have set it all up, and 'm hoping i can find the help that i need here. Basically, i have 3 email accounts, yahoo, gmail, and webmail. On my webmail account, the only folder i see is INBOX, i do not see SENT or any other folder. So i go to VIEW, and change FOLDERS to ALL, and nothing, it only shows INBOX. i change it to UNIFIED, and it does show SENT and my other folders, but it is a horrible interface, because to see SENT of my webmail, i have to scroll down through my other accounts.

My question is, when VIEW FOLDERS is set to ALL, why can't i see my webmail folders?

see the photo attached

any solution please?

thank you

Hi I'm new to Thunderbird, i have set it all up, and 'm hoping i can find the help that i need here. Basically, i have 3 email accounts, yahoo, gmail, and webmail. On my webmail account, the only folder i see is INBOX, i do not see SENT or any other folder. So i go to VIEW, and change FOLDERS to ALL, and nothing, it only shows INBOX. i change it to UNIFIED, and it does show SENT and my other folders, but it is a horrible interface, because to see SENT of my webmail, i have to scroll down through my other accounts. My question is, when VIEW FOLDERS is set to ALL, why can't i see my webmail folders? see the photo attached any solution please? thank you
Attached screenshots

Chosen solution

Right-click the account in the folder pane, Subscribe... and make sure the relevant folders are checked.

Read this answer in context 👍 1

All Replies (4)

christ1
christ1
  • Top 25 Contributor
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What's the account type of the 'Webmail' account - POP or IMAP?

benaknoun
benaknoun Question owner
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Hi

it is IMAP

Thanks

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Right-click the account in the folder pane, Subscribe... and make sure the relevant folders are checked.

benaknoun
benaknoun Question owner
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Thank you very much, it has fixed the issue.

BR