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Combined inbox shows icons (forward, delete etc) when scrolling over messages

  • 2 replies
  • 1 has this problem
  • 32 views
  • Last reply by Toad-Hall

michellec973
michellec973

When I click on my combined inbox, all messages show in the message list. Then when I go to click on any or hover over any message within the inbox, I get this (see photo).

When I click on my combined inbox, all messages show in the message list. Then when I go to click on any or hover over any message within the inbox, I get this (see photo).

All Replies (2)

michellec973
michellec973 Question owner

Photo ...

Toad-Hall
Toad-Hall
  • Top 25 Contributor

Please try this: 'View' > 'Folders' > 'All' OR 'Menu icon' > 'Folders > 'All

Make hidden files and folders visible:

In Thunderbird

  • Help > Troubleshooting Information
  • click on 'show Folder' button

a new window opens showing your Profile folder

  • Close / Exit Thunderbird now - this is important.

Look for and delete these files:

  • foldertree.json
  • panacea.dat
  • session.json
  • xulstore.json
  • click on 'Mail' folder
  • delete this folder: 'smart mailboxes'
  • Close window - top right X
  • Restart Thunderbird.

Check all Inboxes are showing correctly.

Change the view back to 'Unified' 'View' > 'Folders' > 'Unified' OR 'Menu icon' > 'Folders > 'Unified'

Report back on results.