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EVERY time I start Thunderbird, a new installation window opens

  • 6 replies
  • 3 have this problem
  • 6 views
  • Last reply by christ1

TERILEIGHSPRINGER
TERILEIGHSPRINGER
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Every time I open Thunderbird a new installation window (file extraction) opens as well. Whether I proceed through to finish or cancel, the result is the same. Thunderbird appears to be working normally in every other way, but this window opens each and every time I open a new session - please help!!!

Every time I open Thunderbird a new installation window (file extraction) opens as well. Whether I proceed through to finish or cancel, the result is the same. Thunderbird appears to be working normally in every other way, but this window opens each and every time I open a new session - please help!!!

All Replies (6)

christ1
christ1
  • Top 25 Contributor
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Check what's the target of the shortcut you use to start Thunderbird. It seems to point to the installer, not to thunderbird.exe in the application directory.

TERILEIGHSPRINGER
TERILEIGHSPRINGER Question owner
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Thanks Christ1 - I'll check this out! Appreciate your fast response!!! T

TERILEIGHSPRINGER
TERILEIGHSPRINGER Question owner
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Wasn't the target :-( Thanks again though Christ1! Anyone else have any suggestions?

christ1
christ1
  • Top 25 Contributor
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What is the target of the shortcut then?

TERILEIGHSPRINGER
TERILEIGHSPRINGER Question owner
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Hey There Christ1 - The target ended up being right, so I disabled addons and renabled them one by one hoping I would find the problem. As it turned out, when I finally got down to ReminderFox (one of my faves :-( that one triggered this reaction every time, so unfortunately until the developer comes up with a fix for that, I've just kept it disabled... Thanks again for your help - and anyone else who may be having this problem, try disabling this add on for now (bummer)! Thanks again everyone! tls

christ1
christ1
  • Top 25 Contributor
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When your problem has been fixed, can you mark this thread as 'Solved' please? Thank you.