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Why do I have two installations of Firefox showing in control panel?

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  • Last reply by philipp

Jake7993
Jake7993

In Programs and Features control panel, I show both 20.0.1 and 34.0.5 as being installed. When I go to uninstall the older one it looks like it references the same directory as the current one so I'm afraid to proceed because I think it's going to uninstall the current version. I don't have two different install directories for Firefox, just the one installation. How do I get rid of the old entry in control panel?

In Programs and Features control panel, I show both 20.0.1 and 34.0.5 as being installed. When I go to uninstall the older one it looks like it references the same directory as the current one so I'm afraid to proceed because I think it's going to uninstall the current version. I don't have two different install directories for Firefox, just the one installation. How do I get rid of the old entry in control panel?
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Modified by Jake7993

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philipp
philipp
  • Moderator

hello jake, though the support article is written for windows xp the procedure to remove an orphaned entry should stay the same in win7: https://support.microsoft.com/kb/314481