Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Solved Archived

My filed mail folders not restored, but I have them on another HD can I move them over ?

sargan

OK ... this was my own fault (owning up) I took backup with Mozback up .. but it did not backup my filed/stored mail. So after a clean install of OS when I retored profile email OK and inbox but none of my filed mails form Local folders. However previously they were on another HDD ... so I do have access to them all.

i.e they are in: E:\Users\Rick-old\AppData\Roaming\Thunderbird\Profiles\20619x3p.default\Mail there are 3 folders in that Mail folder all containing what appear to be valid mails.

My current new Thunderbird install mail folders are in: C:\Users\Rick\AppData\Roaming\Thunderbird\Profiles\4ttn729w.default\Mail


Hope you can help


Can I just move them over, or is there a correct way to do it to ensure I don't mess up folder structure or mail dates.

OK ... this was my own fault (owning up) I took backup with Mozback up .. but it did not backup my filed/stored mail. So after a clean install of OS when I retored profile email OK and inbox but none of my filed mails form Local folders. However previously they were on another HDD ... so I do have access to them all. i.e they are in: E:\Users\Rick-old\AppData\Roaming\Thunderbird\Profiles\20619x3p.default\Mail there are 3 folders in that Mail folder all containing what appear to be valid mails. My current new Thunderbird install mail folders are in: C:\Users\Rick\AppData\Roaming\Thunderbird\Profiles\4ttn729w.default\Mail Hope you can help Can I just move them over, or is there a correct way to do it to ensure I don't mess up folder structure or mail dates.
Read this answer in context

Chosen Solution

Thanks ... that worked, I sort of guessed that was approach, but wanted to confirm before causing any damage. New full backup taken, index rebuilt .... all completed  :-)

Thank you

Modified by sargan

All Replies (3)

Forgot to add PC is W7 64bit TB is 31.1.2


Any more information needed ?

Modified by sargan

C:\Users\Rick\AppData\Roaming\Thunderbird\Profiles\4ttn729w.default\Mail\Local Folders

is the home of Local Folders

copying one lot over the other with Thunderbird closed will replace one with the other.

Chosen Solution

Thanks ... that worked, I sort of guessed that was approach, but wanted to confirm before causing any damage. New full backup taken, index rebuilt .... all completed  :-)

Thank you

Modified by sargan