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Mails being archived are being saved on archive folder of another account

  • 1 reply
  • 2 have this problem
  • 12 views
  • Last reply by Matt

menglim
menglim
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I copied over a backup copy of my mail profiles and receiving mails. but when i select mails and archive them, they are being saved on the archive folders of other accounts.

I double checked the archive folders of the accounts and it was correct.

I even tried delete ding msg folders to see if its affecting it but it still does the same thing.

I copied over a backup copy of my mail profiles and receiving mails. but when i select mails and archive them, they are being saved on the archive folders of other accounts. I double checked the archive folders of the accounts and it was correct. I even tried delete ding msg folders to see if its affecting it but it still does the same thing.

All Replies (1)

Matt
Matt
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  • Top 10 Contributor
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Tools menu (alt+T) > account settings > copies and folders and check each account is pointing to the correct archive location