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Technical writing program - How to write Knowledge Base articles

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39899 berrikuspena Verdi(e)k (e)an

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This is a workshop on writing knowledge base articles.
This is a workshop on writing knowledge base articles.

Edukia:

[[Video:http://youtu.be/__KqjU__on0]] =First assignment= #Please read these articles: #*[[How to write Knowledge Base articles]] #*[[Anatomy of a Knowledge Base article]] #*[[Create a new Knowledge Base article]] #*[[Adding screenshots]] #*[[Markup cheat sheet]] #Create your own practice article ([[Pinned tabs keep your favorite websites open and a click away (Michael's practice article)|example]]). Document your favorite Firefox feature and include: #*A short introduction #*A table of contents #*One set of step-by-step instructions #*One screenshot #When you've done that, [https://support.mozilla.org/en-US/messages/new?to=Verdi send Michael a private message]. =Additional documentation= These are all linked from [[Improve the Knowledge Base]] *[[How the Knowledge Base works]] — is an overview of the mechanics of our Knowledge Base (e.g. prioritization and scheduling). *[[Markup chart]] — is our wiki markup reference. It gives examples and shows the markup that produces them. *[[How to use For|How to use <nowiki>{</nowiki>for}]] — this is the special wiki markup that lets us show instructions ''for'' Windows, Mac, or different Firefox versions. *[[How to use Templates]] — templates are reusable pieces of content. You can include a complicated set of step-by-step instructions in multiple articles by using a template.
[[Video:http://youtu.be/__KqjU__on0]] =First assignment= #Please read these articles: #*[[How to write Knowledge Base articles]] #*[[Anatomy of a Knowledge Base article]] #*[[Create a new Knowledge Base article]] #*[[Adding screenshots]] #*[[Markup cheat sheet]] #Create your own practice article ([[Pinned tabs keep your favorite websites open and a click away (Michael's practice article)|example]]). Document your favorite Firefox feature and include: #*A short introduction #*A table of contents #*One set of step-by-step instructions #*One screenshot #When you've done that, [https://support.mozilla.org/en-US/messages/new?to=Verdi send Michael a private message]. =Additional documentation= These are all linked from [[Improve the Knowledge Base]] *[[How the Knowledge Base works]] — is an overview of the mechanics of our Knowledge Base (e.g. prioritization and scheduling). *[[Markup chart]] — is our wiki markup reference. It gives examples and shows the markup that produces them. *[[How to use For|How to use <nowiki>{</nowiki>for}]] — this is the special wiki markup that lets us show instructions ''for'' Windows, Mac, or different Firefox versions. *[[How to use Templates]] — templates are reusable pieces of content. You can include a complicated set of step-by-step instructions in multiple articles by using a template. [[T:Sharearticle|link=http://mzl.la/1c9JMem]]

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