Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Cannot open E mails on yahoo. ok on internet explorer-keeps happening

  • 1 vastus
  • 1 on selline probleem
  • 1 view
  • Viimati vastas Andrew

more options

Cannot open my e mails on yahoo.co.uk with Firefox. This keeps on happening. If I try in a couple of days it will be ok. I have had no problems if I use Internet explorer.

Cannot open my e mails on yahoo.co.uk with Firefox. This keeps on happening. If I try in a couple of days it will be ok. I have had no problems if I use Internet explorer.

All Replies (1)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.