Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Teema arhiveeriti. Please ask a new question if you need help.

Firefox stops working when mouse stops on page.

  • 1 vastus
  • 3 on selline probleem
  • 5 views
  • Viimati vastas philipp

mrdave626
mrdave626
more options

Firefox stops processing data, downloading, and/or playing videos when mouse stops moving. If I click outside Firefox window, it resumes, or I have to keep moving my mouse.

I reloaded Firefox and Flash, to no avail. Internet Explore works OK.

Firefox stops processing data, downloading, and/or playing videos when mouse stops moving. If I click outside Firefox window, it resumes, or I have to keep moving my mouse. I reloaded Firefox and Flash, to no avail. Internet Explore works OK.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, this is unfortunately a known regression in firefox 25 that is affecting a small portion of users, for reference please refer to bug #933733.

your best option is probably to downgrade to firefox 24 at the moment until the issue gets resolved.

Install an older version of Firefox