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I am in a country supported by Firefox VPN, yet cannot see it in browser

Firefox VPN
Agent virtuel replied 1 nädal tagasi
Kurt Estrada
Kurt Estrada

Hi. I reinstalled Firefox recently, hoping to take advantage of the free 50GB/mo VPN. When it first launched, I can see the VPN, but once I logged on to my Mozilla account, it disappeared. I tried checking out settings and https://support.mozilla.org/en-US/kb/built-in-vpn for help, and I was able to see that my country is supported (Philippines), yet it does not show up. Would anyone help me in this?

Hi. I reinstalled Firefox recently, hoping to take advantage of the free 50GB/mo VPN. When it first launched, I can see the VPN, but once I logged on to my Mozilla account, it disappeared. I tried checking out settings and https://support.mozilla.org/en-US/kb/built-in-vpn for help, and I was able to see that my country is supported (Philippines), yet it does not show up. Would anyone help me in this?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 kaastöötaja

Yes, based on these articles, you should be able to use the built-in free VPN in the Philippines:

This part is kind of mysterious to me:

Kurt Estrada said
When it first launched, I can see the VPN, but once I logged on to my Mozilla account, it disappeared.

Thinking about why being signed in might matter... did you ever have a subscription to the paid Mozilla VPN product?

Agent virtuel
Agent virtuel
  • Top 10 kaastöötaja

Bonjour

Otherwise, please, check, the preference, browser.ipProtection.enabled https://support.mozilla.org/en-US/questions/1578173

To complement, see also this discussion thread https://support.mozilla.org/en-US/questions/1605682

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