Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet
Open

I cannot delete the "Old Firefox Data" folder from my DESKTOP

Firefox Profiles
Denys replied 1 päev tagasi
n5
n5

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably do it, but I do not understand why I have to go through this insane process to remove a folder from my desktop.

I cant believe this software is capable of making a completely unremovable folder on my desktop, I don't have permission to remove a folder from my own computer? Seriously? I'm supposed to go into recovery mode in windows just to delete some firefox folder? THIS IS INSANE.

I tried restarting, changing permissions, I get access denied error. Is there anything else I can do?

Am I seriously supposed to enter windows safe mode to delete this folder, my machine requires a bitlocker password for me to enter safe mode in windows. I could probably do it, but I do not understand why I have to go through this insane process to remove a folder from my desktop. I cant believe this software is capable of making a completely unremovable folder on my desktop, I don't have permission to remove a folder from my own computer? Seriously? I'm supposed to go into recovery mode in windows just to delete some firefox folder? THIS IS INSANE. I tried restarting, changing permissions, I get access denied error. Is there anything else I can do?

All Replies (1)

Denys
Denys
  • Moderaator
  • Top 10 kaastöötaja

Hi,

That's definitely not how it's supposed to work. Unfortunately, it's hard to tell what exactly went wrong... and Windows is not good at dealing with permissions. I believe you should be able to change the permissions and/or identify the exact error via the Windows command line... try to debug with any AI chatbot

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.