Showing questions tagged:

Not so much a question as a complaint....why so many stories on the Mozilla homepage require the reader to subscribe to the particular story source, just to read that one story

I'm an 81 yr old white male. I've chosen Firefox as my browser for 2 reasons. I feel that it keeps me relatively safe, and I enjoy the stories you choose for the home … (read more)

I'm an 81 yr old white male. I've chosen Firefox as my browser for 2 reasons. I feel that it keeps me relatively safe, and I enjoy the stories you choose for the home page. The problem is that over the years,, many stories on the homepage require the reader to subscribe to the story's source in order to read it.

For a man my age, that's nuts.....subscribe just to read that one story.....not gonna do it. Consequently, I've had to look elsewhere that which I wish to read. I recommend that you research other periodicals that might allow reading without the required subscription.

Scott Geesey Chester, VA

Open 1

Bookmarks missing

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resol… (read more)

Greetings. Have Windows 11 Home . I have noticed in the last month that when I click on the star that Firefox is not saving my bookmarks. I have searched online for resolution to this problem to no avail. I am up to date on my version of Firefox . Could someone please provide the steps necessary to get this feature back. I have used Firefox as my primary browser for decades and the bookmark feature has always worked fine . Thank you in advance for your assistance .

Open

Cache Restore

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department the… (read more)

I use a SAAS solution for my small business (FreshBooks) that has not been working well with Firefox as of late. When I reached out to their customer care department they asked me to follow their resolution steps, which included wiping the cache and cookies for all of my Firefox browser. I did so at their request, it did not fix their issue (it appears to be something their developers are working on solving) and subsequently I lost a lot of retained other sites log-in and history. Is there a way to restore the cache cookies that were removed yesterday? Appreciate your help,

Patrick

Open

pop ups every time I change open a window

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill… (read more)

This issue started a few weeks ago. Frequently, when I switch from one page to another, I get a pop-up page from some unrelated business or form. I have started to fill out an order form for a trusted business only to find out I am filling out another company's form instead. My page gets hijacked in this manner several times a day. It's not only annoying, but a security issue. One moving company keeps popping up. I am not moving, or even thinking about moving, but I keep getting this company's home page when trying to access other venues.

I don't know if this is related, but I installed Duck Duck Go a while back to avoid Google trackers. A few weeks ago I found that Duck Duck was no longer my preferred search engine and put it back as preferred. Whether coincidence or not, my problems began about that time.

Please help.

Regards,

Bill Okopski

Open

Changes in metadata tags in Microsoft 365 not updating due to cache issues

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show th… (read more)

When changing tags in Microsoft 365 Term Store, the changes are not showing on the respective Sharepoint sites and lists when displayed in Firefox. The tags still show the old values. Refreshing the page and deleting the cache does not solve the issue. Only uninstalling and then reinstalling Firefox resolves the issue. The problem does not occur in Microsoft Edge.

Open

Websites are currently using 17,179,869,183 GB of disk space.

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space… (read more)

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space...

Lahendatud 5

after the last firefox update i have lost my home page icons

hi there after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to freque… (read more)

hi there

after the last firefox update i am unable to access my webmail at first, but now i have lost my firefox home page that has all my saved icons/shortcuts to frequent web pages.

at the moment i am using having to use another browser to access my emails.

if i want to go through the history/bookmark tabs i can find some of my saved web pages. still cant access my webmail this way.

i am running windows 10 for the moment.

thanks for your help.

Open

Can I restore/find history of more than a year ago?

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me t… (read more)

I thought I used to be able to access browser history from much longer ago, either way I can no longer see any history longer ago than 29/10/2025 is there anyway for me to restore, download or access older history, or has it been permanently deleted? I do still have a back-up of 28/12/2025 but I don't know if or where that contains history. I'm looking for data between 2019-06-01 and 2024-08-21. Weird thing is I remember accessing search history that old before... though I'm not sure how if if it doesn't store it for that long. Any help would be appreciated.

Open 3

after update all bookmarks lost

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then c… (read more)

My computer went through the process of updating Firebox. Afterwards all my bookmarks are gone. I clicked on Manage Bookmarks...then clicked on Import and Backup...then clicked on Restore which open a File dialog box. What file? Nothing is restore. I want the bookmarks restored.

Open 2 1

VPN Access Denied

some commercial sites do not allow access to their site while using VPN so I must turn off the VPN. Site states Access Denied

Open 1 63

how to remove the new and completely useless Tab animation? pt2

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761 why is the icon even there or why does it have to disappear and then also change the ta… (read more)

this is still really annoying: https://support.mozilla.org/en-US/questions/1500761

why is the icon even there or why does it have to disappear and then also change the tab size ?

1) if its there to enable you to play a tab in the background, then i want the option to switch the feature on or off (because i do not want to play anything in the background, atleast not via a 24/7 target practice with a mouse)

2) if its there to give you notice that there is a 'multimedia' tab open in your browser, then i want the icon to stay there and not dissapear plus change tab size...

like what is this even ? are we back in the 50s ?

Open 2

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Lahendatud 3 1 9