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Thunderbird not showing follow-up email information.

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smarston37381
smarston37381

I just started using the Thunderbird app on my PC. Using Gmail, I can see the followups to emails that I have replied to, but those don't show up in Thunderbird. I've started and stopped the applicatoin, even waited a day or so, but the responses to that specific email aren't there. They do show up on my phone and in Google Chrome using Gmail.

I've checked for updates, used Get Messages, looked at Settings, etc. but can't get one particular email to show a response that I've sent in Thunderbird.

Please advise for things to look at as I currently dont' have confidence for the others emails that may be missing responses.

Thanks in advance, Cordially, Steven M.

I just started using the Thunderbird app on my PC. Using Gmail, I can see the followups to emails that I have replied to, but those don't show up in Thunderbird. I've started and stopped the applicatoin, even waited a day or so, but the responses to that specific email aren't there. They do show up on my phone and in Google Chrome using Gmail. I've checked for updates, used Get Messages, looked at Settings, etc. but can't get one particular email to show a response that I've sent in Thunderbird. Please advise for things to look at as I currently dont' have confidence for the others emails that may be missing responses. Thanks in advance, Cordially, Steven M.

All Replies (1)

Lin
Lin
  • Top 10 Contributor

Have you used the Search function to see if they are found?

I'm guessing that you are displaying the message list in Threaded mode. This makes all messages involved in a "conversation" be grouped together, distinguishable by a little "tree" icon. The group can be collapsed, which can hide some of the responses from view. Here's an article about the feature and how to enable and disable it.

https://support.mozilla.org/en-US/kb/message-threading-thunderbird

Personally, the feature isn't very useful to me, so I have it turned off. I prefer to see the list in strictly date order, and if I want to find a conversation I'll use Quick Search.

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