did you include your full email address? A common problem is that people often omit the domain part of the address.

I did. I didn't include the full email address here because spiderbots are everywhere looking for email addresses to add to their spam generators. I tried using the exact same steps for the Windows version - which failed - as I did for the Android version - which worked. The only thing I can think of is there is a difference between the Windows Thunderbird and the Android Thunderbird. I never even get to the part where I add the password and the error message appears.

I am using version 140. at settings>general I have the account hub unticked. when I click new email account, I enter john doe, with email address of xxx@otakorp.org and then click DONE. Then, there is a google prompt for password. Check your version and be sure he account hub is unticked, because it's working for me.

I had the Account Hub setting checked, but when I unchecked it, the error still appeared when I tried creating the account.

you're doing something, but I don't know what. Just enter two items: name and email address. DO NOT enter password until prompted. What version are you using?

It's in the tags... 151.0 Here's what happens:

• I go into Tools|Account Settings| and click on the blue "New Account" button above my existing account;
• I select "Email account..." from the drop-down list;
• The pop-up window has two data fields to be filled in: Full name and Email address (of the new account). I enter both then click the "Continue" button (I do NOT click the "Manual Configuration" link;
• The screen shown in the included image then shows except where the error message is located is the message "Configuration found in Mozilla ISPDB". I do NOT change anything on the screen and I do NOT click on the "Edit Configuration" link. I DO click on the "Continue" button;
• I left a screen image out: the image I just uploaded then appears asking for permission for Mozilla to access my Google Account. I click the "Continue" button;
• The previous screen returns except with the Authentication Error Message.

OK, maybe the setup for that domain while using google is misconfigured. do again and click the manual setup option . Google accounts are normally SSL/TLS and OAUTH2. The SMTP server is usually port 465