Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet

Computer reset and data saved on firefox was erased (bookmarks, passwords, etc). How do I get it back?

  • Vastuseid pole
  • 0 on selline probleem
more options

I'm using a macbook air, and I was trying to use the fingerprint login thing, when instead of unlocking my puter it shut down the whole thing and it started to make very loud fan noises. I waited a few minutes for it to stop, then got back on, and my bookmarks and saved passwords were deleted from firefox. No passwords or logins were reset on any other applications. This is very alarming since I had just made an email and some accounts to manage some event I'm holding, and now the password I trusted to firefox is lost. I need this password, as otherwise I cannot log into my email since I hadn't time to set up recovery measures (I have tried to recover it, but there's insufficient evidence for google that I own the account :/ ).

I tried looking through my browsing history for anything helpful, but everything was deleted from there as well. I also was not logged into my Mozilla account at the time either, so I am really in some sort of predicament here, , I'd appreciate any advice and ideas here!!

I'm using a macbook air, and I was trying to use the fingerprint login thing, when instead of unlocking my puter it shut down the whole thing and it started to make very loud fan noises. I waited a few minutes for it to stop, then got back on, and my bookmarks and saved passwords were deleted from firefox. No passwords or logins were reset on any other applications. This is very alarming since I had just made an email and some accounts to manage some event I'm holding, and now the password I trusted to firefox is lost. I need this password, as otherwise I cannot log into my email since I hadn't time to set up recovery measures (I have tried to recover it, but there's insufficient evidence for google that I own the account :/ ). I tried looking through my browsing history for anything helpful, but everything was deleted from there as well. I also was not logged into my Mozilla account at the time either, so I am really in some sort of predicament here, , I'd appreciate any advice and ideas here!!

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.