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Rohkem teavet

Can't open Norton vault when clicked(shows as open)

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  • 2 on selline probleem
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  • Viimati vastas johnmoran
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Running Firefox 33.1.1 and Windows 7. I had this problem previously in other versions of Firefox and changed to Chrome because nobody could come up with a fix. Would like to run Firefox again but it is irritating to always have to exit Firefox and restart to trigger Vault to work properly. Any ideas or should I just bite the bullet and go back to Chrome?

Running Firefox 33.1.1 and Windows 7. I had this problem previously in other versions of Firefox and changed to Chrome because nobody could come up with a fix. Would like to run Firefox again but it is irritating to always have to exit Firefox and restart to trigger Vault to work properly. Any ideas or should I just bite the bullet and go back to Chrome?

All Replies (2)

Have you asked about that in the Norton support forum?

Just updated to Firefox 34.0 so we will see if that helps fix the problem. Thanks for your suggestion.