Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Buscar en Ayuda

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to receive PIN on cellphone. don't text. can you send PIN on email or landline?

  • 1 respuesta
  • 3 tienen este problema
  • 1 visita
  • Última respuesta de philipp

more options

I have been trying to update firefox for several weeks. I have a cellphone but do NOT text. Consequently, I am unable to receive the PIN number you send on the mobile cell phone. Was hoping for a voice mail message. How can I update firefox if I cannot receive your PIN?

I have been trying to update firefox for several weeks. I have a cellphone but do NOT text. Consequently, I am unable to receive the PIN number you send on the mobile cell phone. Was hoping for a voice mail message. How can I update firefox if I cannot receive your PIN?

Solución elegida

hello, firefox will never request a pin or something of the sorts to install/update/use it - it is always accessible free and without any hurdles. this rather seems to be a malware scam on your computer.

please reset firefox and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

Leer esta respuesta en su contexto 👍 2

Todas las respuestas (1)

more options

Solución elegida

hello, firefox will never request a pin or something of the sorts to install/update/use it - it is always accessible free and without any hurdles. this rather seems to be a malware scam on your computer.

please reset firefox and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware