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When I get an update, It runs on and on without achieving the update. What?

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It runs on and on when trying to retrieve update. Never completes update. It has happened the last two times I received update from you. I have yet to complete update.

It runs on and on when trying to retrieve update. Never completes update. It has happened the last two times I received update from you. I have yet to complete update.

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What is going on? Are we going to repeat this over and over?