Thunderbird Support Forum

I am running Thunderbird 115.5.0 (64-bit) on Ubuntu 22.04.

I have two accounts with email MS - one with Hotmail, and the other with Outlook.

Both continue to receive emails without issue.

Recently, neither can send emails - having been able to send emails for years.

They had different SMTP servers, so I checked to see if I was using the correct server, and both appear as being correct.

I tried adding one account (again) to ensure TB would select the correct server, ... and it still cannot send emails, but still receives emails.

I have tried both with oAuth for the password, but that has stopped working.

I can find nothing online, and feel like I have exhausted the internet for solutions, so if anyone can help, it would be most appreciated, as I am sure others will be as frustrated.

Many thanks,

A week ago I reported a bug in 115, https://bugzilla.mozilla.org/show_bug.cgi?id=1875103 , which forced me back to 102. This is so far untriaged. Can anyone say roughly how long it will be before this is picked up by the dev team for review? Thanks

Since I made a contribution I have been having problems with Mozilla Thunderbird. The issue that I am now experiencing is with sent messages. I have sent numerous emails from my haroldmccray@comcast.net account. The last date of an email message sent is 2/6/24. I am confused.

I have been using TB for years. I love it. but my second email account won't let me send out any email. I get this big error message every time I try. I checked the email servers and they are identical/equivalent. how can I fix this problem?

New computer and I'm trying to create a signature again in TBird.

I have the Bold part correctly, but the 3 lines in this s shot appear as one line in the email. How do I do the Break, so it's three lines?

also the sig appears in new mail I create, but not when I Reply to an email. Is this some setting I need to change?

Thunderbird suddenly stopped sending Emails. This message appears: "Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: csmtp3-prd-nl1-vmo.edge.unified.services csmtp3-prd-nl1-vmo.edge.unified.services Virgin Media has blocked your connecting IP 82.33.148.41 Too many bad emails have been sent. Visit https://netreport.virginmedia.com/netreport Section: Email Sending Errors to request delisting."

I have visited the web site, sent the report, and rung VM, to no avail. Window 10. Thunderbird v115.10.1. SMTP: Blueyonder smtp.blueyonder.co.uk Port 25 Authentication method: Password, transmitted insecurely Connection Security: None AVG anti-virus. I have used Therbird for 20+ years. Can you help?

The Subject column is so annoying that if I can't find a way to hide it I am going to have to change back to Outlook, even though it is unstable.

I also do not want to see the "Select columns to display". We used to be able to right click on the title which makes more sense that taking up space with this button. All I want to see are 2 columns "From" and "Date". Your designers need to remember that cleaner is better. Unnecessary info needs to go.

I have many folders and sub folders and before the new upgrade each sub folder would show the number of new messages. Now only the main sub folder shows and if there are messages only the first level local sub folders show new messages not the second level and third level.

For about 20 years, I have had my own domain, and for about 15 years I have used TB. I have recently switched my email from Plusnet to Gmail. With Plusnet, outgoing emails showed my domain name ("jdoe@mydomain.com") and so replies came to the same place. All very convenient, and when I changed email providers I didn't have to give all my correspondents a new address.

However, when I send emails now, the sender's address is showing as my Gmail address, although the return address is correctly showing my domain name. Is it possible to set up TB so that my domain name is used for the sender's address?

Thunderbird v 115.5.0 running Windows 10 When editing an existing filter to add an additional conditions the edit web page fills the laptop screen to where the "submit" button is off the bottom of the screen and cannot be accessed. The page cannot be re-sized. Setting laptop screen to higher resolution has no effect

Copied profile from Windows 11 desktop via usb drive. On Macbook installed Thunderbird. Opened it up and closed it. Moved copied profile folder into the Mac Thunderbird profile library. Then opened profile manager. Created new profile. Pointed at copied and moved profile. Opened Thunderbird. Shows zero emails. Very frustrated. Tried so many things!! I just want to have access to my old emails. Are there any 3rd party programs that can locally without internet view my emails? Thanks

iinet say its a Thunderbird issue. Removed email account and reinstated. Lost everything ! Dont want to try with other accounts. Same emails sent from Safari on phone work so seems to be Thunderbird. Started two days ago minimum Desperate !

Hello.

I've read some articles about the way Thunderbird works with GMail IMAP folders. If I understand well, TB creates a copy of every GMail messages for each assigned label. This means that if a message has 3 labels, TB will copy it 3 times. According to Google storage status, I have about 12 GB for my mails. If multiple copy of messages are done depending on assigned labels (all messages, sent messages, about 20 custom labels, and so on), does it mean that I'd need 50 or 60 GB or more to synchronize my GMail account ?

Thanks for your help.

Regards.

A year ago a user had a problem in using an email alias. (See "Changing the FROM to show my identity and not my imap address in outgoing mail.") Recent changes have caused many servers to put up new restrictions. Gmail has started rejecting emails if the domain is not certified by the server. I have been using an alias email address for more than 20 years from the domain acm.org (Association for Computing Machinery). The ACM does not have an outgoing server. This had never been a problem until recently. But with the Gmail change, I had to (I hope temporarily) use my acm.org address as the REPLY TO. The user who wrote last year did not like the REPLY TO solution either. One suggested solution was to have the alias be an alternative address at gmail. The problem the user had then, which I have also experienced, is that even though you specify the alternative address in the TB FROM field, the FROM address that appears when the message is received is the gmail address. Also, although Google will let you sign in through a browser to your gmail account with the alternative address, it does not accept the alternative when you specify in the outgoing server specs in TB. The solution proposed to the user last was to use the outgoing server of the domain he/she was trying to send from. That won't work for me because the domain of my email address does not have an outgoing server. Furthermore, my current primary provider, IONOS, has imposed a new restriction starting in the middle of January that the address specified in your SMTP setting must match the domain of the address you are sending from. I thought the gmail alternative address might work, but no. Unless someone has a better idea, I may be stuck with REPLY TO.

Hi, I am unable to send e mails to g mail account holders, my domain host says i need to add a string configuration to my SPF record? Where do I obtain this please. I am not at all tech savvy!!

I am using release 115.4.3 of Thunderbird. Now when I want to print an email it only allows for a pdf file to be saved. there is no choice of a printer given. How do I solve this? Using windows 10.

Hello Everyone,

I have TB 115.9.0. Windows 7.

1. Since the first Supernova release, TB crashes 3-4 times a day. I have a vague sense that it happens when TB is not the main "focus" for some period of time. It frequently happens when I log in after having previously "locked" the Windows workstation.

On most of the updates, I review the update info. Maybe I have missed it, but I have never seen any mention of work on discovering the cause of, and solving, the crashes.

2. Since the first Supernova release, TB does not mark a message as "read" after opening it and reading it. It is necessary to manually mark it read.

Mostly I am just reporting my experience with TB, in case that is useful to anyone.

Best regards to all.

Thank you.