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No printing|

  • 6 replies
  • 1 has this problem
  • 58 views
  • Last reply by sfhowes

n2zwo
n2zwo
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I am using release 115.4.3 of Thunderbird. Now when I want to print an email it only allows for a pdf file to be saved. there is no choice of a printer given. How do I solve this? Using windows 10.

I am using release 115.4.3 of Thunderbird. Now when I want to print an email it only allows for a pdf file to be saved. there is no choice of a printer given. How do I solve this? Using windows 10.

All Replies (6)

Wisewiz
Wisewiz
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There should be a little caret (twisty) just to the right of the words "Save to PDF." click that caret to see the other options, as in my screenshot.

Modified by Wisewiz

n2zwo
n2zwo Question owner
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Nope. The caret does not appear there for me.

Wisewiz
Wisewiz
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Can you print from both a text editor (e.g., Notepad) file and a word processor (e.g., Word or Writer) file?

sfhowes
sfhowes
  • Top 10 Contributor
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Does it make any difference if you clear saved print settings from Help/More Troubleshooting (bottom of page), then restart TB? Can you print in safe/troubleshoot mode (hold Shift when launching TB)?

n2zwo
n2zwo Question owner
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I am able to print when in safe/troubleshoot mode.

sfhowes
sfhowes
  • Top 10 Contributor
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As you can see in the kb article, you probably have an incompatible add-on, a broken layout (reset toolbars & controls) or incorrect hardware acceleration setting (disable it in Settings/General).